We have two simple shipping rates. Should you buy more than 20Kg we will ship the order as multiple orders.
|0 - 5 Kg||$8|
|5 - 20 Kg||$18|
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund quicker. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Please send us an email at email@example.com with your order number and list of items you want to return and we will get in contact with you to organise the return.